Cancellation Policy

Payment is accepted at the beginning of each session and receipt will be provided at the time of payment. We accept credit cards and e-transfer.

Ontario Health Insurance Plan (OHIP) does not cover psychotherapy fees. Individuals are responsible for finding out about their insurance coverage from their employer to consult a psychotherapist. You are required to pay for the service, and you may be able to claim your cost back based on your coverage type and your company policy.

Cancellation policy: 24 hours notice is required to cancel your appointment or reschedule for another day. Failure to do so will attract a full payment because the time cannot be used for another client without proper cancellation.